Cause:

Solution:

1) Click the 'Start' button to display the 'Start' menu.
2) Select 'Settings' and select 'Control Panel'. (The 'Control Panel' window appears.)
Control Panel
3) Double-click 'Add New Hardware'.
Add New Hardware
4) To install or reinstall a new sound driver:

a) Click 'Next'.
b) Select the 'No' radio button.
c) Select the 'Sound, Video and Game Controllers' entry from the 'Hardware Types' list box.
Hardware Types
d) Click 'Next'.
e) To locate the correct sound card driver and install it:

1] Select the manufacturer of the sound card in the 'Manufacturers' list box.
Manufacturers
NOTE: If unsure of the manufacturer, consult the sound card documentation. If there is no documentation, Creative Labs is a common manufacturer of sound cards. Many cards will operate using one of the Creative Labs drivers.
2] Select the sound card model from the 'Model Type' list box.
NOTE: If unsure of the model type, consult the sound card documentation. If there is no sound card documentation, many sound cards will function if the 'Sound Blaster' driver is selected.
3] Click 'Have Disk'.
4] Click 'Browse'.
Browse
5] Insert the disk with the sound card drivers into the appropriate drive.
NOTE: If the drivers are on a 3 1/2 disk, the correct drive will be the 'A:' drive. Many common drivers are also included with the 'Windows 95' software.
6] Locate the folder where the drivers are located and select it.
7] Click 'OK'.
8] Click 'OK' in the 'Install from Disk' dialog box.
9] Click 'OK'.
10] Click 'Finish'.